SERVICES
Committed to excellence
01
Home User: $100 hrs
Secure Desk Team provide comprehensive computer and technology support for home users, ensuring your devices run smoothly, securely, and efficiently. Whether you're working from home, studying, or just staying connected, we’ve got you covered.
02
Outsourcing Contract
For IT, Cybersecurity, Network Infrastructure, PBX Cloud Phone System, Access Point Security, CCTV Services, Office 365, Domain name, exchange E-mail, AI agents.
03
Small Company 1->10
$140hrs
Secure Desk of skilled professionals offers a wide range of services including customer support, virtual assistance, data entry, IT support, and back-office operations. Whether you're a startup looking to grow or an established business aiming to optimize, we’re here to support your journey every step of the wa
04
Medium Company 10+
$140hrs
At Secure Desk, we are a dynamic IT consulting firm dedicated to empowering businesses through cutting-edge technology solutions. With a strong focus on cybersecurity, cloud infrastructure, and digital transformation, we help organizations modernize, secure, and scale their operations.
05
Core Services
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IT Consulting & Strategy
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Network Design & Cybersecurity
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Microsoft 365 & Azure Solutions
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PBX Cloud Phone Systems
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AI Agents & Workflow Automation
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Website Development (Wix Platform)
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Cybersecurity awareness training for staff
ABOUT
About our Business
Outsourcing Contract
For IT, Cybersecurity, Network Infrastructure, PBX Cloud Phone System, Access Point Security,
and CCTV Services. Secure Desk teams would appreciate the opportunity to discuss your needs and provide a tailored consultation and proposal. Please let us know a convenient time for a call or meeting.
🖥️ IT Support
- Computer diagnostics, repair, and formatting
- Antivirus installation and system security
- Hardware setup (printers, scanners, webcams,et
- Software installation and updates
- Cloud storage setup (OneDrive, Google Drive)
- Email setup (public and private)
- Office 365 configuration
- Remote support and troubleshooting
🔐 Cybersecurity Services
- Endpoint protection and antivirus management
- Firewall configuration and monitoring
- Security patch management
- Vulnerability assessments and basic penetration testing
- Secure email configuration (SPF, DKIM, DMARC)
- Data backup and recovery planning
- User access control and password policy setup
- Cybersecurity awareness training for staff
🌐 Network & Infrastructure Services
- Network configuration and setup (LAN/WAN/Wi-Fi)
- Router, switch, and firewall installation
- Structured cabling and network layout planning
- Internet and VPN setup
- Network performance optimization and monitoring
- Infrastructure audits and documentation
- Ongoing network maintenance and troubleshooting
☁️ PBX Cloud Phone System Services
- Cloud PBX Setup – Deploy and configure hosted VoIP systems tailored to your business needs.
- Extension Management – Create and manage user extensions, call groups, and departments.
- Auto-Attendant & IVR – Set up automated menus to route calls professionally.
- Call Forwarding & Voicemail – Configure smart call routing, voicemail-to-email, and call forwarding.
- Softphone & Mobile App Integration – Enable staff to make and receive calls from desktops or mobile devices.
- Number Porting & New Numbers – Assist with transferring existing numbers or acquiring new ones.
- Call Analytics & Reporting – Monitor call performance and usage with detailed reports.
- Security & Encryption – Ensure secure voice communication with encrypted protocols.
- Ongoing Support & Maintenance – Remote or on-site support for troubleshooting and updates.
🔒 Access Point Security and CCTV Services
- Access Point Security – Setup and configure secure access points for wireless networks.
- CCTV Installation – Install and configure CCTV systems for surveillance and security.
- CCTV Monitoring – Provide ongoing monitoring and maintenance of CCTV systems.
- Security Audits – Conduct regular security audits to ensure the integrity of access points and CCTV systems.
APPROACH
How we work
About our Business
BENEFITS
Why choose us
🛠️ Proactive
We don’t just wait for things to break. Our proactive monitoring and maintenance help prevent issues before they impact your business, saving you time, money, and stress.
🔒 Security
Cybersecurity is at the core of everything we do. From firewall management to data backups and compliance, we ensure your business is protected against modern threats.
💼 All-in-One
From helpdesk support and cloud services to network setup and strategic IT consulting, we’re your one-stop shop for all things tech.
TESTIMONIALS
What people are saying
The level of communication and attention to detail is outstanding. We couldn’t be more grateful for the peace of mind they’ve given us." Ellena Eid
Eid And Care Services PTY LTD
We are pleased to confirm that Secure Desk has successfully completed the full setup of our digital infrastructure for Healthcare Workers Australia.
Secure Desk provided a complete, end-to-end solution for our organization. Secure Desk team has given us the confidence to operate efficiently and safely. Highly recommended!"
Complete Care Services
FAQ
Your questions, answered
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Is your business registered and compliant with Australian Law?Absolutely. We are a registered Australian business with an ABN and comply with all relevant laws, including the Australian Consumer Law (ACL) and Privacy Act 1988 (Cth).
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Do you provide warranties or guarantees?Yes. We comply with the Australian Consumer Law, which means our services come with guarantees that cannot be excluded under Australian law.
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Do you use subcontractors or third-party providers?Sometimes. If we do, they are bound by the same confidentiality and data protection obligations as our internal team, and we ensure they meet our compliance standards.
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Do you provide warranties or guarantees?Yes. We comply with the Australian Consumer Law, which means our services come with guarantees that cannot be excluded under Australian law.
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Do you offer NDAs for sensitive projects?Yes. We’re happy to sign a Non-Disclosure Agreement (NDA) to protect your confidential information, especially when dealing with proprietary systems or sensitive data.
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What happens to my data if I stop using your services?We follow strict data retention and deletion protocols. Upon termination of services, we securely delete or return your data, as outlined in our Service Agreement and Privacy Policy.
